ORDER 42

• Where can I find product information?
• Hub availability language
• I need a copy of my invoice for my order. How do I go about with it?
• Where can I find Extech manuals and datasheets?
• Where can I find brochures?

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SHIPPING 5

• How long will the delivery take?
• an item was missing in the delivery
• Why is my order not shipped yet?
• I need specific certificates to go with my order, where can I find these?
• I need a copy of my invoice. Where can I find it?

EXPORT 4

• Export documents 9Hz products
• How to fill out a FLIRtis form
• How to fill out an STA document
• What forms might be necessary for cameras with 25Hz frame rate or more

Your account 2

• Changing account details
• Adding a payment method

PARTNER PORTAL FAQ 0

Useful links 1

• I need technical support, where can I find it?

Q&A 6

• I have a faulty Extech, T&M item
• I (or my end user) have a faulty FLIR ONE
• I have a faulty T8xx, T5xx
• Faulty Ex, Exx & C5, C3-X
• How do I know if my product is under warranty?

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Useful contacts 3

• I have issues with my product. However it is not broken
• I want to purchase products and would like to receive a quote
• My Product Supply Agreement (PSA) is expiring, what should I do?